Join Our Team

If you’re looking for a job opportunity that emphasizes the well-being and personal development of team members, and you strive to provide the best experience for people, their pets, and our community, then you’re at the right place!

Available Positions

Come join our family!
Customer Service Representative

Resorts Boarding & Play is looking for an outgoing, upbeat, and friendly individual to join our team as a reservation and customer service specialist. We are a fast-paced, high-capacity daycare, boarding, grooming, and training center located in the heart of the Hamburg village. Individual must be a quick learner, capable of multitasking, be able to walk dogs to and from the lobby and kennel area, able to perform under the stress of a busy lobby, and be familiar with working with a computer scheduling system. Job entails answering phones, performing check-ins for daycare and boarding, selling add-on services or upgrading stays or grooming, communicating with local veterinary clinics, calling clients to confirm upcoming reservations, conducting tours, texting clients, checking emails, creating social media posts, and sharing information to new clients. If this sounds like the job you’ve been looking for, we are excited to have you be a part of our team!
You must be able to physically handle dogs 10-100+ lbs, lift 40+ lbs, bend, stand, walk up stairs, sit for periods of time and perform basic cleaning tasks when needed.

Pay starts at $17.00 an hour with bonuses available as well.
Flexible schedule (when possible)
Full or Part Time

Team Perks (after probationary period):
Free daycare (2 days a week)
Health Insurance
PTO
Discounted Boarding
Village Veterinary Clinic of Hamburg discounts and pet care fund

If this interests you, please send your resume to: resorts.vvc@gmail.com

Pet Care Specialist

Shouldn’t every job offer a sense of accomplishment and purpose? This position offers a variety of responsibilities which include feeding our pets, potty walks, one on one enrichment activities and providing tender loving care to our boarding friends! The primary role of one of our pet care specialists is to provide safety while supervising playgroups of up to 25 energetic dogs! Oh, although it is rewarding and fun to be surrounded by high energy, cute and cuddly pets, there is also a lot of cleaning that comes with it. It is just as important to keep our daycare rooms and their temporary homes while their owners are away extra clean! We feel it is important to mix up your shift while you are here so you get to experience all the joys and the smells that come with the perks of working in a daycare and boarding facility. We also feel it is just as important for you to be happy while you are here and to grow as individuals while you make your job a home away from home yourself. We realize for some of you that this will not be your final job destination but we hope that while here you enjoy yourself, learn, and become a better worker and individual once you leave! We can try to work around most schedules if it is part time work that you are looking for. We do ask, if this is not your final destination, that you are able to give us 6 months to one year of employment as there is a lot of training and trust that we instill into you!

Shift times vary from a 6 am start to a 10 pm finish and you must be available to work weekends and holidays. Everyone working at Resorts Boarding is expected to contribute in providing a superior customer service experience for the pets while in our care and their pet parents.
Some of the finer details include, but are not limited to: being able to handle the physically demanding responsibilities of standing on your feet, lifting up to 45 + pounds, able to bend, lift and crouch, walk and/or handle dogs ranging from 10-150+ lbs, clean, hear, observe, work in a face paced environment and more.
We feel when you leave your home to come to a job you should love where you work. We want our employees to all work towards our common vision. If you are hired to work here it is based on a tier system with room to develop and grow and be rewarded with perks as well!

If interested, please fill out our employment application.

Perks:
Salary starts at $14.50 (or based on experience)
Daycare and Boarding Perks
Paid Holidays (based on hours worked)
Perks available for Village Veterinary Clinic of Hamburg
Paid Time Off

Part-Time Groomer

We are looking for a caring, creative, and experienced pet groomer to join our team to pamper and style our wonderful four-legged clientele.

  • Must have at least 1-year of experience as a groomer in a professional salon.
  • Confident in breed-specific cuts and styles
  • Provide examples of previous work and level of skill
  • Have work references in the related field
  • Be equipped to handle and help fearful, stressed, or shier pets

Resorts Boarding and Play is a fast-growing boarding, daycare, and grooming facility located in the bustling Village of Hamburg. The grooming schedule can be flexible with your hours but you must be able to work most Saturdays and Mondays. We are innovative and always offering only the best for our clients from the shampoos we use to the quality of service provided.

If you have the skills and attitude to meet the shining standard of Resorts then send your resume to resortsbnp@gmail.com and join our growing family!

Job Types: Part-time, Commission

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